Privacy Policy
Last Updated: April 20, 2026
Marks Media LLC, a Delaware limited liability company doing business as The FAM ("The FAM," "we," "us," or "our"), operates the website located at thefam.com and related subdomains (collectively, the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit the Site, register for events, subscribe to our newsletter, or otherwise interact with us.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you voluntarily provide, including:
- Name, email address, phone number, and company name when you subscribe to our newsletter, register for an event, or contact us;
- Payment information (processed securely by our payment processor — we do not store full card numbers);
- Any information you submit through forms, surveys, or applications on the Site.
When you visit the Site, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We use cookies and similar tracking technologies to collect this information.
We may receive information about you from third-party services such as social media platforms, event registration partners, and analytics providers.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Site and our services;
- Process event registrations and ticket purchases;
- Send newsletters, event updates, and marketing communications (you may opt out at any time);
- Respond to your inquiries and provide customer support;
- Comply with applicable laws and regulations;
- Protect the security and integrity of the Site.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating the Site and delivering services (e.g., email platforms, payment processors, event management tools), subject to confidentiality obligations;
- Event sponsors and partners, only where you have consented or where disclosure is necessary to fulfill your registration;
- Law enforcement or government authorities when required by law or to protect our rights;
- Successors in the event of a merger, acquisition, or sale of all or substantially all of our assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze Site usage, and deliver relevant content. You can control cookie settings through your browser, but disabling cookies may affect Site functionality.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information;
- Opt out of marketing communications by clicking "unsubscribe" in any email;
- Request that we restrict or stop processing your information;
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at [email protected].
7. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Site with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Marks Media LLC d/b/a The FAM
[email protected]