SAVE THE DATE: Sleep Summit Oct 8-11, 2024

Digital Dreams: How AI and Automation Shape the Future of Mattress Retail

AI revolution in the mattress industry…is it a ticket to dreamland or a wake-up call to a nightmare? In an enlightening tête-à-tête, Brandon Hufstetler, a luminary in the mattress retail industry, peels back the curtain on the transformative power of AI and Chat GPT. With a touch of humor and a wealth of expertise, Brandon […]

Dream Camp Recap

Step into a world where California sunshine meets the minds of mattress executives, seasoned industry veterans, and eager newcomers. Welcome to Dream Camp Palm Springs, where every moment is an immersive journey toward personal and professional growth. This past week was nothing short of extraordinary. From the sprawling landscapes of Guatemala to the rugged beauty […]

Navigating Growth and Leadership: Sean Hathaway’s Journey to Business Excellence

In a world where smiles open doors and stories sell mattresses, Mark sits down with Sean Hathaway, the enterprising owner of Mattress World Northwest, in an enlightening episode that unwraps the secrets to business brilliance. Sean, whose charisma and clever strategies have earned him a coveted Giants of Betting award, shares how a grin and […]

4th Generation CEO of Diamond Mattress on Legacy, Family Therapy, and Growth

Sleep better with insights from a fourth-generation mattress maker. Shaun Pennington, CEO of ⁠⁠Diamond Mattress⁠⁠, shares his wisdom on the FAM podcast. In this episode, Pennington discusses his leadership of the 80-year-old family business known for quality, integrity, and innovation. As a fourth-generation leader, he provides a unique perspective. Key Takeaways from this episode: Invest […]

Tuning Out the Toxic: Rebalancing the Sales Team Symphony

Time to call the good doctor! Bob Phibbs, often hailed as the retail guru, rejoins The FAM in this episode to take a deep dive into the high-stakes world of managing rockstar salespeople without letting the show turn into a one-man band catastrophe.

Digital Dreams: How AI and Automation Shape the Future of Mattress Retail

AI revolution in the mattress industry…is it a ticket to dreamland or a wake-up call to a nightmare? In an enlightening tête-à-tête, Brandon Hufstetler, a luminary in the mattress retail industry, peels back the curtain on the transformative power of AI and Chat GPT. With a touch of humor and a wealth of expertise, Brandon […]

From Springs to Success: Kelly Christal’s Entrepreneurial Journey to the Mattress World

From the showroom floor to the corner office, Kelly Christal’s journey from mattress salesperson to franchise mogul is a masterclass in turning dreams into reality, one sleep solution at a time. Kelly Christal‘s journey from a mattress salesperson to the owner of a Mattress Firm South Dakota franchise is a testament to entrepreneurship, innovation, and […]

Shopper Magnet: How Do You Fill Your Stores with Customers?

Ever had a shopping experience that felt more like a plot from a horror movie? Today’s episode takes “Nightmare on Elm Street” to a whole new level—except this time, it’s all about the quest for the perfect mattress. Buckle up as Bob Phibbs, aka The Retail Doctor, shares his spine-tingling tale from the retail front […]